DEPT OF STATE HOSPITALS - METROPOLITAN SNF

Special Focus Facility candidate · CMS abuse icon · Los Angeles · CA · Government - State · 102 certified beds · CCN 555731


DEPT OF STATE HOSPITALS - METROPOLITAN SNF operates 102 certified beds in NORWALK, California. Its Medicare and Medicaid certification dates to 1998-08-13. It averages 56.0 residents a day.

What harm was found in the violations cited at DEPT OF STATE HOSPITALS - METROPOLITAN SNF?

CMS lists 53 health-inspection deficiencies for DEPT OF STATE HOSPITALS - METROPOLITAN SNF, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is L; the most recent health inspection was 2026-05-06.

Survey dateTagDeficiencySeverity
2026-05-06F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2026-03-07F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.L
2026-03-07F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2026-03-07F0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.F
2026-03-07F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.E
2026-03-07F0610Respond appropriately to all alleged violations.D
2025-12-08F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.J
2025-12-08F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2025-12-08F0812, F0838, F0865, F0880Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. / Have a plan that describes the process for conducting QAPI and QAA activities. / Provide and implement an infection prevention and control program.F
2025-12-08F0726, F0814, F0943Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Dispose of garbage and refuse properly. / Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.E
2025-12-08F0550, F0641, F0658, F0689, F0695, F0842Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure each resident receives an accurate assessment. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2025-11-14F0609, F0940Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Develop, implement, and/or maintain an effective training program for all new and existing staff members.D
2024-12-18F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-11-08F0865, F0868, F0880, F0945Have a plan that describes the process for conducting QAPI and QAA activities. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterly / Provide and implement an infection prevention and control program. / Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.F
2024-11-08F0550, F0558, F0693, F0812, F0814Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly.D
2024-10-23F0552, F0689Ensure that residents are fully informed and understand their health status, care and treatments. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-09-25F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-07-02F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2024-02-27F0695Provide safe and appropriate respiratory care for a resident when needed.D
2023-12-01F0657, F0761, F0812, F0880, F0921Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E
2023-12-01F0558, F0565, F0584, F0604, F0677, F0689, F0692, F0695, F0814, F0882Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to organize and participate in resident/family groups in the facility. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Dispose of garbage and refuse properly. / Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.D

Why was DEPT OF STATE HOSPITALS - METROPOLITAN SNF fined 3 times?

DateTypeAmount
2026-03-07Fine$51,490
2025-12-08Fine$65,521
2024-07-02Fine$17,572

Has DEPT OF STATE HOSPITALS - METROPOLITAN SNF had payment denied by Medicare?

Payment denial startLength in days
2026-01-0634

How is DEPT OF STATE HOSPITALS - METROPOLITAN SNF staffed?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day9.796794.51570
Total nursing staff turnover (%)22.636.7
Average number of residents per day56.087.9

Who owns DEPT OF STATE HOSPITALS - METROPOLITAN SNF?

DEPT OF STATE HOSPITALS - METROPOLITAN SNF is registered with CMS as Government - State.

Were you or a family member harmed at DEPT OF STATE HOSPITALS - METROPOLITAN SNF?