COUNTRY MANOR HEALTHCARE
COUNTRY MANOR HEALTHCARE is a 99-bed nursing home in LAKE VIEW TERRACE, California. CMS has certified it for Medicare and Medicaid since 1968-09-01. It averages 90.1 residents a day.
What harm was found in the violations cited at COUNTRY MANOR HEALTHCARE?
CMS lists 65 health-inspection deficiencies for COUNTRY MANOR HEALTHCARE, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-02-12.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-02-12 | F0604, F0658, F0760, F0803, F0812, F0849, F0880 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that residents are free from significant medication errors. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. / Provide and implement an infection prevention and control program. | E |
| 2026-02-12 | F0558, F0584, F0656, F0686, F0688, F0689, F0690, F0755, F0761, F0881 | Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Implement a program that monitors antibiotic use. | D |
| 2025-07-21 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2024-11-27 | F0712, F0808 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D |
| 2024-11-08 | F0550, F0604, F0656, F0658, F0678, F0689, F0760, F0803, F0804, F0812, F0813, F0880, F0887 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure that residents are free from significant medication errors. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have a policy regarding use and storage of foods brought to residents by family and other visitors. / Provide and implement an infection prevention and control program. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E |
| 2024-11-08 | F0659, F0693, F0695, F0700, F0757, F0761, F0842, F0883 | Provide care by qualified persons according to each resident's written plan of care. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| 2024-05-28 | F0580, F0690 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| 2023-11-27 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2023-11-27 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2023-11-03 | F0604, F0656, F0658, F0689, F0726, F0812 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2023-11-03 | F0550, F0558, F0625, F0686, F0690, F0695, F0728, F0758, F0761, F0806, F0908 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Keep all essential equipment working safely. | D |
| 2023-08-30 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| 2023-08-17 | F0641, F0880 | Ensure each resident receives an accurate assessment. / Provide and implement an infection prevention and control program. | D |
Why was COUNTRY MANOR HEALTHCARE fined?
| Date | Type | Amount |
|---|---|---|
| 2023-11-27 | Fine | $8,018 |
How is COUNTRY MANOR HEALTHCARE staffed relative to the CA average?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.30127 | 4.51570 |
| Total nursing staff turnover (%) | 20.4 | 36.7 |
| Average number of residents per day | 90.1 | 87.9 |
Who owns COUNTRY MANOR HEALTHCARE, and what chain is it in?
COUNTRY MANOR HEALTHCARE is registered with CMS as For profit - Limited Liability company, operates under the legal business name CANYON PROPERTIES III, LLC and belongs to the CHARIS TRUST DTD 12/22/16 chain.
| Role | Owner | Association date |
|---|---|---|
| DIRECT OWNERSHIP INTEREST | DAVID, EMMANUEL, DAVID, OFELIA | since 12/22/2016 |
| MANAGING CONTROL - GOVERNING BODY | QUION, ANTONIO, STEVE, DENISE | since 01/01/2021 |
| CORPORATE DIRECTOR | DAVID, EMMANUEL | since 03/05/2003 |
| CORPORATE OFFICER | DAVID, EMMANUEL | since 03/05/2003 |
| OPERATIONAL/MANAGERIAL CONTROL | AREVALO, JOSE, OFOEGBU, KINGSLEY, QUION, ANTONIO, STEVE, DENISE | since 01/01/2021 |
| ADP OF THE SNF | WASHINGTON INVESTMENTS III, LLC, AREVALO, JOSE, OFOEGBU, KINGSLEY, QUION, ANTONIO, STEVE, DENISE | since 01/01/2014 |
Were you or a family member harmed at COUNTRY MANOR HEALTHCARE?