BAY CREST CARE CENTER

Special Focus Facility candidate · CMS abuse icon · Los Angeles · CA · For profit - Limited Liability company · GENESIS HEALTHCARE chain · 80 certified beds · CCN 055559 · BAY CREST CARE CENTER, LLC


BAY CREST CARE CENTER operates 80 certified beds in TORRANCE, California. Its Medicare and Medicaid certification dates to 1980-03-01. It averages 71.4 residents a day.

What harm was found in the violations cited at BAY CREST CARE CENTER?

CMS lists 121 health-inspection deficiencies for BAY CREST CARE CENTER, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-03-18.

Survey dateTagDeficiencySeverity
2026-03-18F0580, F0755Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2026-03-13F0760, F0812Ensure that residents are free from significant medication errors. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2026-03-13F0550, F0561, F0604, F0628, F0676, F0677, F0679, F0685, F0803, F0849, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Assist a resident in gaining access to vision and hearing services. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. / Provide and implement an infection prevention and control program.D
2026-03-06F0689, F0700Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.D
2026-02-23F0656, F0657Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2026-01-30F0880Provide and implement an infection prevention and control program.E
2025-12-17F0565Honor the resident's right to organize and participate in resident/family groups in the facility.D
2025-12-12F0550, F0658, F0760Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that residents are free from significant medication errors.E
2025-12-12F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2025-11-09F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-11-09F0635, F0641, F0755, F0865Provide doctor's orders for the resident's immediate care at the time the resident was admitted. / Ensure each resident receives an accurate assessment. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Have a plan that describes the process for conducting QAPI and QAA activities.D
2025-11-03F0725, F0760, F0842Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure that residents are free from significant medication errors. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2025-10-17F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-10-17F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D
2025-10-15F0600, F0609, F0656Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2025-09-17F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.D
2025-09-03F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.E
2025-09-03F0580, F0755, F0908Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Keep all essential equipment working safely.D
2025-08-19F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.J
2025-08-19F0656, F0842Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2025-08-19F0684, F0865Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Have a plan that describes the process for conducting QAPI and QAA activities.D
2025-07-11F0558, F0677, F0688, F0690, F0800Reasonably accommodate the needs and preferences of each resident. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.D
2025-06-03F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D
2025-05-16F0684, F0760Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that residents are free from significant medication errors.D
2025-03-28F0656, F0689Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-01-31F0558, F0645, F0677, F0689, F0726, F0867Reasonably accommodate the needs and preferences of each resident. / PASARR screening for Mental disorders or Intellectual Disabilities / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.E
2025-01-31F0550, F0583, F0600, F0604, F0656, F0657, F0676, F0695, F0759, F0761, F0812, F0836, F0880, F0912, F0940Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Keep residents' personal and medical records private and confidential. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. / Provide and implement an infection prevention and control program. / Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. / Develop, implement, and/or maintain an effective training program for all new and existing staff members.D
2024-12-30F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2024-10-30F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.D
2024-09-30F0732Post nurse staffing information every day.C
2024-09-10F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2024-08-21F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.E
2024-08-21F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2024-07-21F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E
2024-07-21F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D
2024-05-06F0558, F0688, F0725Reasonably accommodate the needs and preferences of each resident. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E
2024-05-06F0684, F0698Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe, appropriate dialysis care/services for a resident who requires such services.D
2024-02-09F0697Provide safe, appropriate pain management for a resident who requires such services.G
2024-02-09F0710, F0755Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E
2024-01-31F0697, F0755, F0842Provide safe, appropriate pain management for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2024-01-31F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2024-01-12F0692Provide enough food/fluids to maintain a resident's health.G
2024-01-12F0812, F0880Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.F
2024-01-12F0550, F0656, F0694, F0725, F0802Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.E
2024-01-12F0554, F0558, F0641, F0761, F0867Allow residents to self-administer drugs if determined clinically appropriate. / Reasonably accommodate the needs and preferences of each resident. / Ensure each resident receives an accurate assessment. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.D
2023-12-21F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2023-12-07F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2023-11-15F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2023-10-31F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.E
2023-10-31F0686, F0921Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2023-10-05F0656, F0684, F0842Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D

Why was BAY CREST CARE CENTER fined 4 times?

DateTypeAmount
2025-11-03Fine$44,256
2025-10-15Fine$12,425
2025-08-19Fine$16,149
2023-12-07Fine$51,506

Has BAY CREST CARE CENTER had payment denied by Medicare more than once?

Payment denial startLength in days
2025-12-094
2025-09-181
2024-02-1321

How is BAY CREST CARE CENTER staffed relative to the CA average?

MeasureThis facilityCA average
Total nurse staffing hours per resident per day3.812474.51570
Total nursing staff turnover (%)56.436.7
Average number of residents per day71.487.9

Who owns BAY CREST CARE CENTER, and what chain is it in?

BAY CREST CARE CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name BAY CREST CARE CENTER, LLC and belongs to the GENESIS HEALTHCARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTBQ OPERATIONS HOLDINGS LLCsince 02/01/2021
5% OR GREATER INDIRECT OWNERSHIP INTERESTBOLD QUAIL HOLDINGS LLC, NEWGEN LLC, ROBIN, AARON, TRESS, AVROHOMsince 02/01/2021
OPERATIONAL/MANAGERIAL CONTROLSHAW, PAMELAsince 02/01/2021
ADP OF THE SNFSHAW, PAMELAsince 02/01/2021

Were you or a family member harmed at BAY CREST CARE CENTER?