ARBOR GLEN CARE CENTER
ARBOR GLEN CARE CENTER operates 98 certified beds in GLENDORA, California. Its Medicare and Medicaid certification dates to 1973-04-01. It averages 86.4 residents a day.
What harm was found in the violations cited at ARBOR GLEN CARE CENTER?
CMS lists 85 health-inspection deficiencies for ARBOR GLEN CARE CENTER, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-05-22.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-05-22 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2026-05-22 | F0580, F0684 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2026-03-27 | F0550, F0684, F0812, F0825, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide or get specialized rehabilitative services as required for a resident. / Provide and implement an infection prevention and control program. | E |
| 2026-03-27 | F0628, F0636, F0656, F0658, F0676, F0677, F0686, F0689, F0919 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| 2026-02-20 | F0686, F0697, F0880 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe, appropriate pain management for a resident who requires such services. / Provide and implement an infection prevention and control program. | D |
| 2026-01-20 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| 2025-12-18 | F0550, F0565, F0842 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to organize and participate in resident/family groups in the facility. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2025-04-11 | F0550, F0677 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| 2025-03-20 | F0693, F0726, F0880 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide and implement an infection prevention and control program. | D |
| 2025-02-06 | F0686, F0725, F0880, F0881, F0919 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use. / Make sure that a working call system is available in each resident's bathroom and bathing area. | E |
| 2025-02-06 | F0550, F0558, F0641, F0645, F0657, F0679, F0684, F0689, F0695, F0812, F0868, F0911 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Ensure each resident receives an accurate assessment. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide activities to meet all resident's needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterly / Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. | D |
| 2025-01-30 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| 2025-01-30 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2024-12-13 | F0880 | Provide and implement an infection prevention and control program. | E |
| 2024-12-13 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
| 2024-11-21 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2024-11-06 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| 2024-11-06 | F0550, F0580, F0656 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2024-09-27 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2024-09-11 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E |
| 2024-07-15 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| 2024-03-22 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D |
| 2024-03-05 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| 2024-01-25 | F0550, F0759, F0760, F0761, F0842, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | E |
| 2024-01-25 | F0582, F0584, F0636, F0655, F0656, F0657, F0679, F0684, F0686, F0689, F0697, F0698, F0755, F0758, F0847 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide activities to meet all resident's needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe, appropriate pain management for a resident who requires such services. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D |
| 2023-08-30 | F0610 | Respond appropriately to all alleged violations. | D |
| 2023-08-19 | F0908 | Keep all essential equipment working safely. | E |
| 2023-08-17 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2023-08-11 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
Has ARBOR GLEN CARE CENTER had payment denied by Medicare?
| Payment denial start | Length in days |
|---|---|
| 2024-12-06 | 26 |
How is ARBOR GLEN CARE CENTER staffed relative to the CA average?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.49151 | 4.51570 |
| Total nursing staff turnover (%) | 53.4 | 36.7 |
| Average number of residents per day | 86.4 | 87.9 |
Who owns ARBOR GLEN CARE CENTER, and what chain is it in?
ARBOR GLEN CARE CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name ENSIGN SAN DIMAS LLC and belongs to the THE ENSIGN GROUP chain.
| Role | Owner | Association date |
|---|---|---|
| MANAGING CONTROL - GOVERNING BODY | BURNAM, SOON, JOHNSON, WACY, MEHTA, KRUNAL | since 01/30/2006 |
| CORPORATE OFFICER | BURNAM, SOON, PORT, BARRY, WILLITS, ADAM | since 01/30/2006 |
| OPERATIONAL/MANAGERIAL CONTROL | TWOMAGNETS LLC, JOHNSON, WACY, MEHTA, KRUNAL | since 02/01/2001 |
| ADP OF THE SNF | ARROW TREE HEALTH HOLDINGS LLC, CARETRUST GP LLC, CARETRUST REIT INC, CTR PARTNERSHIP LP, ENSIGN SERVICES INC, JOHNSON, WACY, MEHTA, KRUNAL | since 02/01/2001 |
Were you or a family member harmed at ARBOR GLEN CARE CENTER?