ROCKY POINT CARE CENTER
ROCKY POINT CARE CENTER is a 90-bed nursing home in LAKEPORT, California. CMS has certified it for Medicare and Medicaid since 1967-01-01. It averages 59.5 residents a day.
What harm was found in the violations cited at ROCKY POINT CARE CENTER?
CMS lists 40 health-inspection deficiencies for ROCKY POINT CARE CENTER since 2022-07-15, 30 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-04-02.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-04-02 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E |
| 2026-04-02 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D |
| 2026-03-13 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | F |
| 2026-03-13 | F0759, F0804, F0880 | Ensure medication error rates are not 5 percent or greater. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide and implement an infection prevention and control program. | E |
| 2026-03-13 | F0658, F0685, F0755, F0760 | Ensure services provided by the nursing facility meet professional standards of quality. / Assist a resident in gaining access to vision and hearing services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure that residents are free from significant medication errors. | D |
| 2026-02-09 | F0600, F0609 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2025-08-27 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2025-07-17 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2025-07-17 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| 2025-05-02 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| 2024-06-21 | F0609, F0697, F0804, F0812, F0813, F0880 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide safe, appropriate pain management for a resident who requires such services. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have a policy regarding use and storage of foods brought to residents by family and other visitors. / Provide and implement an infection prevention and control program. | E |
| 2024-06-21 | F0582, F0655, F0684, F0806, F0908, F0925 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Keep all essential equipment working safely. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D |
| 2023-11-01 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2023-09-14 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| 2022-07-15 | F0803, F0806, F0812 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2022-07-15 | F0585, F0623, F0656, F0658, F0804 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| 2022-07-15 | F0580, F0758 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D |
How is ROCKY POINT CARE CENTER staffed relative to the CA average?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.29742 | 4.51570 |
| Total nursing staff turnover (%) | 41.8 | 36.7 |
| Average number of residents per day | 59.5 | 87.9 |
Who owns ROCKY POINT CARE CENTER, and what chain is it in?
ROCKY POINT CARE CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name WINDFLOWER HOLDINGS, LLC and belongs to the NAHS chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | NAHS NORTH INC | since 10/01/2021 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NAHS HOLDING INC | since 10/01/2021 |
| W-2 MANAGING EMPLOYEE | SCHELL, KRISTINA | since 10/01/2021 |
| CORPORATE DIRECTOR | BEAMAN, JACOB, ELLIS-SHERINIAN, JAMES, SCHELL, KRISTINA | since 10/01/2021 |
| CORPORATE OFFICER | DALY, JEFFREY, LUNDQUIST, VICTOR, SCHELL, KRISTINA | since 10/01/2021 |
| OPERATIONAL/MANAGERIAL CONTROL | SCHELL, KRISTINA | since 10/01/2021 |
Were you or a family member harmed at ROCKY POINT CARE CENTER?