MERCY RETIREMENT & CARE CENTER
MERCY RETIREMENT & CARE CENTER is a 59-bed nursing home in OAKLAND, California. CMS has certified it for Medicare and Medicaid since 1985-01-17. It averages 50.7 residents a day.
What harm was found in the violations cited at MERCY RETIREMENT & CARE CENTER?
CMS lists 29 health-inspection deficiencies for MERCY RETIREMENT & CARE CENTER since 2020-02-06, 15 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-03-27.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-03-27 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| 2025-09-23 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| 2025-08-26 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | D |
| 2025-04-24 | F0607, F0609 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2025-02-13 | F0812, F0880 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2025-02-13 | F0684, F0755, F0756, F0759, F0761, F0561 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| 2024-09-27 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| 2023-10-03 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | E |
| 2023-06-09 | F0689, F0692 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. | G |
| 2023-06-09 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2023-06-09 | F0584, F0638, F0880 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Assure that each resident’s assessment is updated at least once every 3 months. / Provide and implement an infection prevention and control program. | E |
| 2023-06-09 | F0684, F0761 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2023-06-09 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | C |
| 2020-02-06 | F0812, F0880 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2020-02-06 | F0656, F0676, F0692 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide enough food/fluids to maintain a resident's health. | D |
Why was MERCY RETIREMENT & CARE CENTER fined?
| Date | Type | Amount |
|---|---|---|
| 2024-09-27 | Fine | $16,675 |
How is MERCY RETIREMENT & CARE CENTER staffed?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.68417 | 4.51570 |
| Average number of residents per day | 50.7 | 87.9 |
Who owns MERCY RETIREMENT & CARE CENTER?
MERCY RETIREMENT & CARE CENTER is registered with CMS as Non profit - Corporation, operates under the legal business name MERCY RETIREMENT AND CARE CENTER.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | ELDER CARE ALLIANCE | since 01/17/1985 |
| W-2 MANAGING EMPLOYEE | BENHAM-DWYER, RAELYNNE, FOREMAN, NICOLE, KRUEGER, MARK, LYONS, BLAINE | since 05/11/2017 |
| CORPORATE DIRECTOR | JOGLEKAR, RAHUL, KATZMANN, LYNN, MCGRATH, GERALDINE, WHELAN, CHRISTINE | since 05/19/2009 |
| CORPORATE OFFICER | BALLEY, MARJORIE, EVITTS, ROBIN, IVERSON, ADRIENE | since 04/01/2015 |
Were you or a family member harmed at MERCY RETIREMENT & CARE CENTER?