HAYWARD HILLS HEALTH CARE CENTER
HAYWARD HILLS HEALTH CARE CENTER is a 74-bed nursing home in HAYWARD, California. CMS has certified it for Medicare and Medicaid since 1974-10-01. It averages 66.4 residents a day.
What harm was found in the violations cited at HAYWARD HILLS HEALTH CARE CENTER?
CMS lists 34 health-inspection deficiencies for HAYWARD HILLS HEALTH CARE CENTER since 2022-06-23, 23 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-11.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-11 | F0658, F0684, F0761, F0812, F0813, F0880, F0883, F0887 | Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have a policy regarding use and storage of foods brought to residents by family and other visitors. / Provide and implement an infection prevention and control program. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E |
| 2026-06-11 | F0600, F0688, F0842 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-08-16 | F0756, F0908 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Keep all essential equipment working safely. | F |
| 2024-08-16 | F0755, F0759, F0761, F0812 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2024-08-16 | F0609, F0645 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / PASARR screening for Mental disorders or Intellectual Disabilities | D |
| 2024-07-18 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2024-02-06 | F0600, F0656 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2024-02-05 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| 2022-06-23 | F0584, F0688, F0812, F0921 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2022-06-23 | F0656, F0697, F0698, F0758, F0804, F0825, F0842 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide safe, appropriate pain management for a resident who requires such services. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide or get specialized rehabilitative services as required for a resident. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
How is HAYWARD HILLS HEALTH CARE CENTER staffed relative to the CA average?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.21441 | 4.51570 |
| Total nursing staff turnover (%) | 56.1 | 36.7 |
| Average number of residents per day | 66.4 | 87.9 |
Who owns HAYWARD HILLS HEALTH CARE CENTER, and what chain is it in?
HAYWARD HILLS HEALTH CARE CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name HAYWARD HILLS OPERATING COMPANY, LP and belongs to the MARINER HEALTH CARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | GC OPERATING COMPANY LLC, GRANCARE LLC | since 12/09/2019 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | MARINER HEALTH CARE INC, MHC HOLDING COMPANY, MHC WEST HOLDING COMPANY, NATIONAL SENIOR CARE, INC., GRUNSTEIN, EMILY | since 02/06/2019 |
| MANAGING CONTROL - GOVERNING BODY | AGAPAY, ERIKA, SARCAUGA, DENNIS, YAP, EDWINDA | since 02/06/2025 |
| OPERATIONAL/MANAGERIAL CONTROL | AGAPAY, ERIKA, SARCAUGA, DENNIS, UTRATA, PETR, YAP, EDWINDA | since 02/06/2025 |
| GENERAL PARTNERSHIP INTEREST | HAYWARD HILLS OPERATING COMPANY GP LLC | since 12/21/2005 |
| LIMITED PARTNERSHIP INTEREST | GC OPERATING COMPANY LLC | since 12/09/2019 |
| ADP OF THE SNF | AGAPAY, ERIKA, SARCAUGA, DENNIS, UTRATA, PETR, YAP, EDWINDA | since 02/06/2025 |
Were you or a family member harmed at HAYWARD HILLS HEALTH CARE CENTER?