EAST BAY POST-ACUTE
EAST BAY POST-ACUTE is a 91-bed nursing home in CASTRO VALLEY, California. CMS has certified it for Medicare and Medicaid since 1972-09-01. It averages 84.0 residents a day.
What harm was found in the violations cited at EAST BAY POST-ACUTE?
CMS lists 58 health-inspection deficiencies for EAST BAY POST-ACUTE since 2022-06-17, 50 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-04-07.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-04-07 | F0600, F0609 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2025-12-03 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | F |
| 2025-11-17 | F0577, F0801 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. / Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F |
| 2025-11-17 | F0578, F0641, F0684, F0812, F0836, F0842 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure each resident receives an accurate assessment. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2025-11-17 | F0685, F0692, F0700, F0755, F0759, F0761, F0880 | Assist a resident in gaining access to vision and hearing services. / Provide enough food/fluids to maintain a resident's health. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. | D |
| 2024-10-24 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2024-08-29 | F0684, F0880 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide and implement an infection prevention and control program. | D |
| 2024-05-16 | F0814 | Dispose of garbage and refuse properly. | D |
| 2024-01-12 | F0755, F0760 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure that residents are free from significant medication errors. | G |
| 2024-01-12 | F0801, F0803, F0804, F0812, F0813 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have a policy regarding use and storage of foods brought to residents by family and other visitors. | F |
| 2024-01-12 | F0636, F0638, F0640, F0726, F0761, F0802, F0806, F0880, F0908 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Assure that each resident’s assessment is updated at least once every 3 months. / Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Provide and implement an infection prevention and control program. / Keep all essential equipment working safely. | E |
| 2024-01-12 | F0550, F0659, F0677, F0684, F0692, F0758, F0759, F0842, F0919, F0580 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide care by qualified persons according to each resident's written plan of care. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough food/fluids to maintain a resident's health. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Make sure that a working call system is available in each resident's bathroom and bathing area. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| 2024-01-12 | F0732 | Post nurse staffing information every day. | B |
| 2023-09-20 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D |
| 2022-06-17 | F0803, F0812 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2022-06-17 | F0685, F0687, F0688, F0755, F0790, F0880 | Assist a resident in gaining access to vision and hearing services. / Provide appropriate foot care. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Provide routine and 24-hour emergency dental care for each resident. / Provide and implement an infection prevention and control program. | D |
How is EAST BAY POST-ACUTE staffed relative to the CA average?
| Measure | This facility | CA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.87603 | 4.51570 |
| Total nursing staff turnover (%) | 44.0 | 36.7 |
| Average number of residents per day | 84.0 | 87.9 |
Who owns EAST BAY POST-ACUTE, and what chain is it in?
EAST BAY POST-ACUTE is registered with CMS as For profit - Individual, operates under the legal business name BILBERRY HOLDINGS, LLC and belongs to the PACS GROUP chain.
| Role | Owner | Association date |
|---|---|---|
| CONTRACTED MANAGING EMPLOYEE | DHUGGA, GURPREET, OYLER, ABRAHAM | since 02/01/2023 |
| CORPORATE OFFICER | APT, FREDERICK, HANCOCK, MARK, JERGENSEN, JOSHUA, MITCHELL, JOHN | since 01/01/2024 |