THE REHABILITATION CENTER AT THE PALAZZO
THE REHABILITATION CENTER AT THE PALAZZO, in PHOENIX, Arizona, holds 60 certified beds and has been certified for Medicare and Medicaid since 1985-09-19, averaging 52.9 residents a day.
Has THE REHABILITATION CENTER AT THE PALAZZO been cited for violations?
CMS lists 29 health-inspection deficiencies for THE REHABILITATION CENTER AT THE PALAZZO since 2022-07-28, 16 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is E; the most recent health inspection was 2026-03-25.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-03-25 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| 2025-06-27 | F0730, F0761, F0658, F0684 | Observe each nurse aide's job performance and give regular training. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| 2025-06-27 | F0578, F0645, F0880, F0609 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / PASARR screening for Mental disorders or Intellectual Disabilities / Provide and implement an infection prevention and control program. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2023-09-08 | F0760 | Ensure that residents are free from significant medication errors. | E |
| 2023-09-08 | F0622, F0657, F0697, F0742, F0757, F0880 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide safe, appropriate pain management for a resident who requires such services. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Provide and implement an infection prevention and control program. | D |
| 2022-07-28 | F0658, F0677, F0690, F0757, F0773, F0867, F0880, F0881, F0943 | Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use. / Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | E |
| 2022-07-28 | F0623, F0645, F0812, F0842 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / PASARR screening for Mental disorders or Intellectual Disabilities / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
How is THE REHABILITATION CENTER AT THE PALAZZO staffed?
| Measure | This facility | AZ average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.32686 | 3.97147 |
| Total nursing staff turnover (%) | 51.6 | 45.1 |
| Average number of residents per day | 52.9 | 88.1 |
Who owns THE REHABILITATION CENTER AT THE PALAZZO, and what chain is it in?
THE REHABILITATION CENTER AT THE PALAZZO is registered with CMS as For profit - Limited Liability company, operates under the legal business name APHZ LLC and belongs to the ASPEN SKILLED HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| INDIRECT OWNERSHIP INTEREST | BRADSHAW, PETER, CASE, RYAN, ELSNER, ERIC, KIRKWOOD, JARED, ORGILL, CRAIG, PAXMAN, MARCUS | since 05/08/2024 |
| OPERATIONAL/MANAGERIAL CONTROL | CASLMON, TIMOTHY, THOMPSON, STEPHEN | since 09/13/2024 |
| INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | BRADSHAW, JEFFREY, THOMPSON, STEPHEN | since 08/12/2025 |
| ADP OF THE SNF | ASPEN HEALTHCARE SERVICES LLC, ASPEN SKILLED HEALTHCARE INC, JACARANDA HEALTHCARE GROUP LLC, BRADSHAW, JEFFREY, BRADY, VERN, CASE, RYAN, CASLMON, TIMOTHY | since 05/08/2024 |
Were you or a family member harmed at THE REHABILITATION CENTER AT THE PALAZZO?