Palm Valley Post Acute

Special Focus Facility candidate · CCN 035255 · PALM VALLEY HEALTHCARE, LLC · For profit - Corporation · PACS GROUP chain · 180 certified beds · Maricopa · AZ


Palm Valley Post Acute is a 180-bed nursing home in GOODYEAR, Arizona. CMS has certified it for Medicare and Medicaid since 1999-09-28. It averages 166.8 residents a day.

What harm was found in the violations cited at Palm Valley Post Acute?

CMS lists 48 health-inspection deficiencies for Palm Valley Post Acute, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-01-29.

Survey dateTagDeficiencySeverity
2026-01-29F0583, F0645, F0814, F0880Keep residents' personal and medical records private and confidential. / PASARR screening for Mental disorders or Intellectual Disabilities / Dispose of garbage and refuse properly. / Provide and implement an infection prevention and control program.D
2025-08-01F0759, F0761Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E
2025-08-01F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-06-24F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2025-03-20F0609, F0689Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-02-12F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.E
2025-02-12F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2025-02-06F0684, F0686Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2025-02-06F0565, F0645, F0656, F0689, F0695, F0804, F0812, F0880Honor the resident's right to organize and participate in resident/family groups in the facility. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2025-02-06F0550, F0558, F0600, F0604, F0607, F0610, F0625, F0641, F0655, F0679, F0761Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Respond appropriately to all alleged violations. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure each resident receives an accurate assessment. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Provide activities to meet all resident's needs. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2025-01-09F0610Respond appropriately to all alleged violations.D
2024-10-21F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-10-10F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-03-08F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-03-01F0583, F0600, F0623Keep residents' personal and medical records private and confidential. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.D
2023-12-22F0600, F0610Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Respond appropriately to all alleged violations.E
2023-12-22F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2023-11-22F0609, F0610Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.K
2023-11-22F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2023-11-22F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.G
2023-10-31F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D

Why was Palm Valley Post Acute fined?

DateTypeAmount
2025-02-06Fine$82,607

How is Palm Valley Post Acute staffed relative to the AZ average?

MeasureThis facilityAZ average
Total nurse staffing hours per resident per day3.942033.97147
Total nursing staff turnover (%)41.145.1
Average number of residents per day166.888.1

Who owns Palm Valley Post Acute, and what chain is it in?

Palm Valley Post Acute is registered with CMS as For profit - Corporation, operates under the legal business name PALM VALLEY HEALTHCARE, LLC and belongs to the PACS GROUP chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTPROVIDENCE GROUP INCsince 03/01/2023
CONTRACTED MANAGING EMPLOYEENASSOUR, WILLIAMsince 04/09/2015
W-2 MANAGING EMPLOYEESPETH, TERRYsince 03/01/2023
CORPORATE OFFICERAPT, FREDERICK, HANCOCK, MARK, JERGENSEN, JOSHUA, MITCHELL, JOHNsince 01/01/2024

Were you or a family member harmed at Palm Valley Post Acute?